Franchising / Reports and Inquiries

Franchising Code of Conduct Options Paper Released

Today the government released an options paper, seeking comment on proposed amendments to the Franchising Code of Conduct. This is part of the government’s response to the report of the Parliamentary Joint Committee on Corporations and Financial Services inquiry into franchising (which the options paper states was tabled on 1 December 2009 – only a … Continue reading

Advertising / Consumer Protection / Misleading Conduct

Craftmatic’s salespersons misled and unfairly pressured Senior Citizens

Craftmatic, which sells adjustable beds, has agreed to court declarations and injunctions against it relating to its door-to-door sales tactics with Senior Citizens.  Craftmatic admitted misleading and deceiving elderly consumers and unfairly pressuring them into purchasing a bed between 2005 and 2008.  Tactics included * when initiating contact, stating that their purpose was not to … Continue reading

Consumer Protection / Reports and Inquiries / Unfair Terms

Unfair Terms – Next Step Toward National Unfair Terms Law

Consumer Affairs Minister, Chris Bowen, today released a press release outlining further details for the implementation of national unfair term laws.  This follows the May 22 closing date for submissions on the draft legislation which has led to possible refinements that would set a threshold limit for the application of the laws of $2m and … Continue reading