Consumer Protection / Reports and Inquiries

Consumer advocacy and research issues paper released

Chris Bowen MP today released another issues paper : Consumer Voices: Sustaining Advocacy and Research in Australia’s New Consumer Policy Framework.

This 30 page report outlines the Government’s approach to consumer policy and support for consumer advocacy and consumer policy research.  Submissions in relation to the paper are welcome, particularly on the following issues:

Consumer advocacy
‘• the effectiveness of existing institutional frameworks for consumer advocacy …
• ways in which support for consumer advocacy can be facilitated and improved;
• the effectiveness of Australian Government consumer policy consultation processes, and whether other mechanisms for making consumer views known to governments might be more effective; and
• the effectiveness of existing government support … for consumer advocacy, and ideas as to how such support can more effectively be sustained through the medium to long term.

Consumer policy-focused research
‘• current gaps in the consumer policy evidence in Australia;
• approaches to provide an effective mix of advocacy-focused, and objective qualitative and quantitative, consumer policy research; and
• the effectiveness of existing government support … consumer policy-focused research, and ideas as to how such support can more effectively be sustained through the medium to long term.’

Submissions are due by 17 July 2009.

See Press Release.

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